Services

  • UX Research | Develop meaningful and actionable intelligence.
  • UX Consultation | Strategy, Planning & ROI.
"You've got to start with the customer experience and work backwards to the technology. You can't start with the technology and try to figure out where can I sell it."
Steve jobs
Steve Jobs
Apple

UX Consultancy

No two situations are the same, we start by carefully understanding about your organisation, how you work, your objectives.  We work with you to arrive at a solution, clearly communicating our decision making process..

"85% people willing to pay more over the standard price of a good or service to ensure a superior customer service."

User research

UX research garners deep insights from the user that can lead to rewarding business and marketing decisions.  A variety of qualitative and quantitative methods can be utilised including Interviews, Contextual inquiries, Personas, Card sorting, and Usability testing.

 

"70% of projects fail due to poor user acceptance"

Our toolbox

Discover

Learn about the problem areas with Stakeholder interviews, User interviews, Sales/staff interviews & Data analysis.

Test

Evaluate, measure and test with Usability testing, Accessibility evaluation, Tree testing for navigation.

Information architecture

Developing the blueprint of the design structure from the perspective of the user.

Explore

Articulating the problem and exploring solutions, with Competitor analysis, Prototyping, Persona building, User journey mapping, Card sorting

Workshop icon

Workshops

Intensive collaborative sessions involving a cross section of team members and stakeholders to solve complex problems.

Online/Remote tools

Depending on the budget or client requirements we are able to utilise a variety of online and remote tools to carry out User research.

A good guiding principle for a successful product or service is to make it so that someone is going to enjoy using it.

Portfolio


Contact us

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